They never lowered my bill or gave me my credits so I called back... added a $70 credit to Cathy's line so I can upgrade both phones today - spoke with Cindy. She transferred me to Fabian and he gave me my $20 monthly credit, but took off my 10%. Would've been nice to have both like Billy promised, but oh well. I still save any extra like... $11 a month.
I don't know why EVERYONE hates Sprint so much... their customer service is getting better and so is their reception. I'm getting a Samsung Moment today and upgrading my little sister to the Instinct s30... woot. Wanted the Hero originally but there's no place for a little cell phone charm and what's a Korean girl to do without that??!!?
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